"\u003cdiv class=\"caseStudyPopup\"\u003e\u003ch1\u003eAgricultural Bank of Greece\u003c/h1\u003e\u003cdiv class=\"content\"\u003e\u003ch2\u003eThe Company\u003c/h2\u003e\n\u003cp style=\"text-align: justify;\"\u003eThe Agricultural Bank of Greece was one of the Largest Banks of public interest in Greece offering more than 100 products and services in 440 premises in Greece and 5 in Germany. It was amongst the 100 largest banks of Europe with more than €15 billion in assets, €2 billion total shareholders’ equity and €10 billion total liabilities – customers’ deposits. (Data: year 2000).\u003c/p\u003e\n\u003cp style=\"text-align: justify;\"\u003e\u003cspan\u003eSince 2013, t\u003cspan\u003ehe Agricultural Bank of Greece support and o\u003cspan\u003effers its products and services to \u003c/span\u003eits customers via Piraeus Bank\u0027s service network, after their merger agreement.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\n\u003ch2\u003eThe Need\u003c/h2\u003e\n\u003cp style=\"text-align: justify;\"\u003eThe deregulation in the Banking environment and the sudden growth of competition in combination with extensive mergers and buyouts had as a result for the Bank to lose its leading position in the domestic market. The Bank in its attempt to adapt to the newly shaped environment, realized the need for reorganization and modernization of its functions, so as to respond to the needs of competition and reclaim, step by step, its leading position.\u003c/p\u003e\n\u003ch2\u003eThe Approach\u003c/h2\u003e\n\u003cp style=\"text-align: justify;\"\u003eBPM in cooperation with Planet Ernst \u0026 Young (prime contractor), applied an integrated method of organizational and functional redesign that comprised of:\u003c/p\u003e\n\u003cul style=\"text-align: justify;\"\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 18px;\"\u003eMapping out of the adjunct situation and diagnostic analysis (organizational structure, job descriptions, functions, processes, business activities, processes – activities costing, management systems and techniques)\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 18px;\"\u003eDesign and development of the new organizational, functional and managerial structure, for the achievement of the strategic and business goals of the Bank and of the companies of its financial group.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 18px;\"\u003eRedesign of certain managerial, production – operation, servicing and supportive functions, design and development of new organisational charts for the headquarters, the peripheral units and the bank branches.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"line-height: 18px;\"\u003eConstitution of an analytical Migration and Implementation Plan. Determination of the implementation strategy, of priorities, of projects’ sequence, of the time plan and methodology for the transition from the subject to the new organizational structure, and introduction of new or improved procedures as well as determination of the prerequisites, the means and the needs for training.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003eThe Result\u003c/h2\u003e\n\u003cp style=\"text-align: justify;\"\u003eUsing the principles of Performance Improvement και Business Process Reengineering and exploiting best practices in the banking sector, a new flexible and dynamic organizational structure was designed focusing on the best accommodation of customer needs and the most profitable and functional operation of the Bank.\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e"